Safety & Reporting

Most content on BUZA — questions, replies, articles, profiles, Room messages, tools, services and topics — has a Report button. When you report something, you choose a reason and can add details. Reports can be filed anonymously as far as the reported person is concerned: they are not told who reported them.

• Your report is recorded as a moderation case, with a severity based on what you described and automated safety rules.
• A moderator or administrator — a person — reviews it. Reports are not judged by an algorithm alone.
• Outcomes include removing or hiding content, muting or removing someone from a Room, disabling a tool or listing, restricting or suspending an account, or dismissing the report if it isn't a violation.
• Serious matters are escalated to administrators and, where relevant, documented in an internal audit log.
• Reporting in bad faith (mass or false reports to silence people) is itself a violation of the Community Guidelines.

• Private Rooms are closed spaces: their content is visible only to their members, enforced on the server. What's said in a private Room stays among its members and BUZA staff.
• Room owners can mute or ban disruptive members, and can require join approval or invite codes so only intended people get in.
• Room owners and moderators can remove messages and manage files in their own Rooms.
• Don't share personal details — address, school, ID number, financial information — in public Rooms or chat.

If something involves an immediate risk to someone's safety — threats, self-harm, a crime in progress, or the exploitation of a child — please contact the South African Police Service (10111) or the appropriate emergency service first. Then tell us at samkelondlovu366@gmail.com or 071 667 9927 so BUZA can act on the platform side too.

Service listings on BUZA are posted by members; BUZA doesn't process those payments and can't guarantee a member's service. Never pay upfront for something you're unsure of, keep records of what was agreed, and report anything that smells like a scam. BUZA membership is different — it's a one-off payment processed by Stripe, our payment processor.

See also our Community Guidelines for the behaviour BUZA expects, our Copyright Policy for content complaints, and the Privacy Policy for how reports are stored.